VRLEGEND Warranty:  2 Year Guarantee

We Stand Behind Our Craftsmanship: At VRLEGEND, we take pride in crafting high-quality men's belts. We are confident in the materials and workmanship of our products. To back this confidence, we offer a 2-Year Limited Warranty from the original date of purchase against defects in materials or workmanship under normal use.

What This Warranty Covers (Covered Defects):

Structural Failure: Splitting, cracking, or delamination of the leather or core material itself, or breakage along the grain, not resulting from excessive force, improper use, or neglect.

Hardware Functional Failure: Breakage, bending, or deformation of buckles, prongs, or other functional hardware components that renders the belt unusable under normal conditions (excludes cosmetic scratches or tarnishing).

Stitching Failure: Significant unraveling or breakage of major stitching seams not caused by snagging, cuts, or misuse.

Thoughtfully Designed for Gifts (Gift Friendly):

No Receipt? Not a Problem! We understand gifts often come without proof of purchase. If your belt bears the authentic [Your Brand Name] logo or identifier and is within the warranty period, we will process your claim. (Proof of purchase speeds up the process).

Warranty Start Date: For gift recipients without proof, we will determine coverage based on the production date or other reasonable methods. Original purchasers retain proof for the full warranty period.

What This Warranty Does NOT Cover (Exclusions):

Normal Wear and Tear: Natural aging of leather (softening, patina development), minor scratches, scuffs, creases, or expected fading over time. Normal wear on hardware surfaces.

Improper Use, Care, or Neglect:

Damage from exposure to chemicals (perfumes, lotions, solvents, excessive sweat without cleaning), extreme heat/cold, moisture, or sunlight.

Damage from excessive force, twisting, improper bending (e.g., tightly coiled storage), or using the belt for unintended purposes.

Failure to follow basic care instructions provided by [Your Brand Name] (e.g., cleaning, conditioning, proper storage).

Accidental Damage or Abuse: Includes, but is not limited to, cuts, tears, burns, animal damage, impact damage, or loss.

Unauthorized Modifications or Repairs: Any alterations or repairs not performed by [Your Brand Name] or an authorized service provider.

Products Purchased from Unauthorized Sellers.

Cosmetic imperfections that do not affect the belt's functionality.

Warranty Service Options:

If your belt is confirmed to have a Covered Defect during the warranty period, we will, at our discretion, provide one of the following remedies:

Repair: We will repair the defect free of charge, if feasible and cost-effective.

Replacement: If repair is not possible or practical, we will replace the defective belt with the same model (if available) or a product of comparable value and style.

Refund: If neither repair nor replacement is possible (e.g., model discontinued and no suitable alternative), we may offer a pro-rated refund based on the original purchase price (valid proof of purchase required).

Shipping Costs: Customers are typically responsible for shipping costs to return the defective item to us. [Your Brand Name] will cover the cost of shipping the repaired or replacement item back to the customer. (Adjust based on your final policy: e.g., "We may provide a prepaid return label for warranty assessment.")

How to Make a Warranty Claim:

Contact Us: Initiate your claim via the "Contact Us" or "Support" section on our official website [www.sz-vrlegend.com] or by emailing [order@sz-vrlegend.com]. Please provide:

Your name, contact information, and shipping address.

A detailed description of the issue and clear photos/videos showing the defect.

The belt style name/ID, color, and print design (if applicable).

(If available) Proof of purchase (order number, receipt).

(If a gift) Please state it was received as a gift.

Evaluation: Our support team will review your claim and may request additional information or ask you to return the belt for inspection (shipping instructions will be provided).

Resolution: Once the Covered Defect is confirmed, we will promptly proceed with the chosen remedy (repair, replacement, or refund).

Our Commitment to You:

[VRLEGEND] is dedicated to your satisfaction. This Limited Warranty provides specific rights. It does not affect your statutory rights as a consumer under applicable laws in your country or region (e.g., Consumer Rights Act in the UK, Consumer Sales Directive in the EU, or state laws like the Magnuson-Moss Warranty Act in the USA).