1. Products & Personalization

Q: What types of belts do you offer?

A: We specialize in high-quality men's belts, featuring premium genuine leather (e.g., cowhide). Styles include classic dress belts, casual belts — with multiple buckle options (pin buckle, automatic ratchet). All belts can be personalized with FREE engraving.

Q: What can I engrave on the belt?

A: You can personalize your belt with:

Full name (e.g., John Smith)

Initials (e.g., J.S.)

Special dates (e.g., Est. 2010, Graduation ’24)

Short messages (e.g., Best Dad Ever, Love Always – subject to character limits)

Company logos (may require artwork & extra fee – contact us)

Tip: Keep text concise for the best look. Enter engraving details at checkout under "Personalization Notes".

Q: Can I choose engraving position, font, or size?

A: Engraving is typically placed inside the belt（tail or middle). We offer 1-2 classic, clean fonts (see engraving templates at detailed page). Font size is optimized for clarity based on belt width and text length. For special requests, contact us before ordering.

Q: How do I ensure my engraving text is accurate?

A: Carefully double-check spelling, capitalization, spacing, and dates in the "Personalization Notes" field at checkout. You’ll receive an order confirmation email – review it immediately.

 Important: Once production begins, changes/cancellations are not possible. Contact us RIGHT AWAY if you spot an error (include order #).

Q: How do I choose the right belt size?

A:

For example:

Belt Length 41"/ 105cm= Fit for 32W-35W 

Means that the belt is 41"/105cm long not include buckle and it fit for waist 32W-35W

See our Size Guide for visuals. Need help? Contact us.

2. Gift Services

Q: Can I ship directly to the gift recipient?

A: Absolutely! Enter the recipient’s address at checkout. Shipping notifications go to you (the buyer). The package will show [Your Brand Name] as sender – no prices included. The recipient only sees your gift message (if added).

Q: Can you hide the price on the receipt?

A: Yes! Select "This is a gift" at checkout. We will:

Use gift packaging (no invoices/price tags).

Include a handwritten card if requested (free).

Q: Do you offer gift messaging?

A: Yes! Add a FREE handwritten gift note when you select "This is a gift". Write your message (e.g., "Happy Birthday, Dad! – Alex") in the field provided. We’ll write it by hand and include it with the gift.

3. Orders, Shipping & Returns

Q: How soon will my order ship?

A:

Processing: 1-2business days (personalization takes time).

Shipping: 7–10 business days to US/EU via tracked mail.

Q: What payment methods do you accept?

A: We accept:

Visa, Mastercard, American Express

PayPal

All payments are securely encrypted.

Q: Can I return a personalized belt?

A: Custom engraved items are FINAL SALE (non-returnable/non-refundable), UNLESS:

There’s a manufacturing defect (e.g., broken buckle, torn leather).

We sent the wrong item/size/engraving.

Solution: Contact us within 14 days of delivery with photos/video. If verified, we’ll offer a free replacement or refund.

Non-defective returns (e.g., wrong size chosen, engraving typo you provided) cannot be accepted.

Q: What is your warranty?

A: All belts come with a 2-year warranty against material or workmanship defects (e.g., buckle breakage, leather splitting under normal use). Excludes normal wear, damage, or engraving errors. Proof of purchase required. Contact us to claim.

4. Care of Belt

Q: How do I care for my leather belt?

A: To extend its life:

Keep dry – avoid water/humidity.

Clean gently with a dry cloth. Use leather conditioner sparingly.

Store flat or rolled (not folded) in a cool place.